Welp, anybody who has been to an REI warehouse sale in the past few years has seen this one coming for awhile (or ANY warehouse sale in the Bay Area, holy crap SCORE!). REI has officially decided to change their return policy from lifetime to one year. As this is a HUGE change to anyone who has been shopping there since before there was an REI in every town you’d expect to see it highlighted on their homepage to let you know…and you’d be wrong. It took the Seattletimes and NWBroweather to bring it to my attention.
I guess in the end even the outdoor industry isn’t immune to that subset of human that is barely above being classified as a rodent that takes advantage of everything and ruins shit for the rest of us (see also: Wall Street, people taking zero down loans to knowingly buy live way above their income only to cry foul when the housing market falls, lawyers that handle shit like the McDonalds coffee spill, etc.) . In the end it won’t really make a huge difference if you buy a piece of gear, use it and decide it’s not for you, and I’m hoping that they’ll have some sort of secret handshake/wink wink nudge nudge to hook you up if an infrequently used piece of gear fails, but I guess we’ll see what happens as REI continues to evolve from co-op to co-oporate.